jdbaji Privacy Policy

1 Introduction and Definitions

jdbaji (referred to hereinafter as "we", "us", or "the platform") provides a safe and reliable online betting and casino service for users in Bangladesh. This privacy policy describes how we collect, process, store, and protect your personal information while you use our platform.

In this policy, "user" refers to any person who visits the jdbaji website, creates an account, or uses our services. "Personal information" refers to any information that can directly or indirectly identify you.

2 What Information We Collect

jdbaji collects only the information necessary to provide its services. The categories of information collected are listed below:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — only for users aged 21 and above)
• Email address and mobile number
• Password (stored in encrypted form; never in plain text)
• Preferred username

2.2 Financial and Payment Information

• bKash, Nagad, Rocket, or Upay mobile banking account numbers
• Deposit and withdrawal transaction history
• Balance and bonus information

2.3 Technical and Usage Information

• IP address and device type
• Browser version and operating system
• Website access time and session duration
• Game play history and betting activity
• Information obtained from cookies and similar tracking technologies

2.4 Communication Information

• The content of your communications with us via live chat or email
• Records of complaints, feedback, or requests

3 How We Collect Information

jdbaji collects information through various methods:

• Information you provide directly: You provide information yourself when you create an account, log in, make deposits or withdrawals, or contact us.
• Automatically collected information: When you browse our website, technical information is collected automatically through cookies, log files, and similar technologies.
• Information received from third parties: Limited information may be received from payment processing partners or identity verification services.

4 How We Use Your Information

The information we collect is used for the following purposes:

• Account creation, identity verification, and age confirmation
• Transaction processing — managing deposits and withdrawals via bKash, Nagad, Rocket, and Upay
• Ensuring the correct application of the minimum deposit of ৳300 and the minimum withdrawal of ৳500
• Properly delivering bonus, promotion, and VIP reward benefits
• Improving our 24/7 Bengali-language support service
• Preventing fraud, money laundering, and other financial crimes
• Implementing responsible gaming policies and identifying at-risk behavior
• Maintaining and improving the platform's technical performance
• Meeting legal obligations

5 Disclosure and Sharing of Information

jdbaji does not sell, rent, or share your personal information with third parties for marketing purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with partners engaged for transaction processing (such as bKash, Nagad, Rocket, Upay), identity verification, and data security services. These partners are bound by strict confidentiality agreements.

5.2 Legal Requirements

Information may be disclosed when required to comply with court orders, lawful requests from government authorities, or applicable laws.

5.3 Fraud Prevention

Information may be shared with relevant authorities to assist in investigations related to financial crime, fraud, or money laundering.

6 Data Security Measures

jdbaji uses industry-standard security technologies to keep your personal information protected:

• SSL Encryption: Our entire website is secured with SSL/TLS encryption, which encrypts all data exchanged between your browser and our servers.
• Password Hashing: Your password is never stored in plain text — strong cryptographic hash algorithms are used.
• Restricted Access Controls: Only authorized staff can access your information, and all access is logged.
• Regular Security Audits: Regular security tests are conducted to identify and address potential vulnerabilities.
• Data Backups: Regular backups are maintained to prevent data loss.

Please note, however, that no method of data transmission over the internet is 100% secure. We do our best to ensure the highest level of protection, but we cannot guarantee complete security.

7 Cookie Policy

The jdbaji website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for maintaining login sessions and ensuring the basic functionality of the platform.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect anonymous statistics about platform usage to help us improve our services.

7.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

8 Data Retention Period

jdbaji retains your personal information only for as long as necessary:

• Active account information: for the entire duration the account remains active
• Financial transaction records: for a defined period in accordance with applicable legal requirements
• After account closure: limited information may be retained to meet legal and regulatory requirements
• Communication records: for a limited period to ensure service quality

Once the specified period has passed or the purpose of retention has been fulfilled, data is securely deleted or anonymized.

9 Your Rights

As a jdbaji user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of any inaccuracies in your information.
• Right to Deletion: In certain circumstances, you may request that your personal information be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
• Right to Object: You may object to certain types of use of your information.
• Right to Data Portability: You may request the information you have provided in a structured format.

To exercise these rights, please contact us via live chat or email. We will respond within a reasonable time after receiving your request.

10 Protection of Minors' Information

jdbaji is strictly not for anyone under the age of 21. We do not knowingly collect personal information from anyone under the age of 21. Age verification measures are in place at the time of registration.

If you become aware that a minor has created an account on jdbaji, please contact us immediately. We will promptly delete that account and any associated information.

11 Third-Party Links and Services

Our website integrates with payment service providers (bKash, Nagad, Rocket, Upay) and game providers. These third parties have their own privacy policies that are outside our control.

jdbaji is not responsible for the privacy practices of these third parties. We recommend reading their own privacy policies before using their services.

12 Responsible Gaming and Data Use

jdbaji is committed to responsible gaming. By analyzing information about your gaming patterns, we can identify at-risk behavior and provide assistance when needed.

This analysis is done entirely for your protection — never to be used against you. To learn more about responsible gaming, visit our Responsible Gaming page.

13 Policy Changes and Updates

jdbaji may update this privacy policy from time to time. If there are any significant changes to the policy, we will:

• Update the "Last Updated" date on this page
• Notify registered users by email
• Show a notification when you log in to the platform

If you continue using jdbaji after an update, you are considered to have agreed to the new policy. We therefore recommend visiting this page regularly.

14 Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

We take all privacy-related requests and complaints seriously and respond as quickly as possible. Your satisfaction is our priority.